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KMSI Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the www.kmsi.com, www.kmxlive.com and www.kmxdirect.com websites maintained by Knowledge Management Solutions, Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Knowledge Management Solutions, Inc. and KMSI websites refers to the www.kmsi.com and www.kmxdirect.com websites. The websites are Company Information and Customer Support sites. By using the KMSI websites, you consent to the data practices described in this statement.

Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the KMSI websites. These may include: (a) registering for an account on KMSI websites; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on KMSI websites. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. KMSI does not sell, rent or lease its customer lists to third parties.

KMSI may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to KMSI, and they are required to maintain the confidentiality of your information.

KMSI may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on KMSI or KMSI websites; (b) protect and defend the rights or property of KMSI; and/or (c) act under exigent circumstances to protect the personal safety of users of KMSI, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by KMSI. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the KMSI website.

Security of your Personal Information

KMSI secures your personal information from unauthorized access, use, or disclosure. KMSI uses the SSL Protocol for this purpose:
When personal information is transmitted, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through KMSI websites cannot be guaranteed.

Should a user decide that they would like to delete all of their data, including their record of training accomplishment, while logged into KMxDirect.com, send an email to support@kmxdirect.com with your request. Request processing may take up to 48 hours. You will receive a confirmation email when the process is complete.

Children Under Thirteen

KMSI does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use the websites.

E-mail Communications

From time to time, KMSI may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from KMSI, you may opt out of such communications by Clicking on the Unsubscribe link provided.

Changes to this Statement

KMSI reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the KMSI websites and/or Services available through KMSI websites after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Information for KMxDirect.com Users Authenticated by Facebook

KMxDirect.com enables users of Facebook to login without completion of the site user registration form. The only data collected by KMSI to enable this process from Facebook is the user name, email and id. Facebook users can remove this authentication method by reviewing their Facebook Settings, Apps and Websites (on Facebook). KMxDirect.com will be listed as an "active" app. Select the option to "Remove This App". Once removed from Facebook, you will still be able to login to KMxDirect.com by using the lost password utility on the site homepage. Should a user decide that they would like to delete all of their data, including their record of training accomplishment, while logged into KMxDirect.com using the Facebook login method, send an email to support@kmxdirect.com with your request. Request processing may take up to 48 hours. You will receive a confirmation email when the process is complete.

Contact Information

KMSI welcomes your questions or comments regarding this Statement of Privacy. If you believe that KMSI has not adhered to this Statement, please contact KMSI at:
Knowledge Management Solutions, Inc.
839 Elkridge Landing Road, Suite 205
Linthicum, Maryland 21090
Email Address:
Telephone number:
(866) 501-5674
Effective as of February 14, 2019